The Office of Ombudsman was created by the Board of Supervisors in 1993 based on key recommendations of the Kolts Commission which was examining the various policies, practices, and procedures, of the Los Angeles County Sheriff’s Department.
Today, the Ombudsman helps the public with a wide variety of issues beyond those envisioned in the ordinance. By ordinance, the Office of Ombudsman helps individuals who have filed complaints involving County of Los Angeles County Sheriff Department sworn and civilian employees and are dissatisfied with the results of their investigation.
Our goal is to ensure that a thorough and complete investigation is conducted.
On July 1, 2009, the Office of Ombudsman merged with Community and Senior Services (CSS) and became a division, Office of Ombudsman, of CSS. As a division of CSS, the Office of Ombudsman continues to maintain neutrality and independence.
Learn more about Ombudsman staff…
Ombudsman staff have over 80 years of combined County service working in various County departments such as Consumer Affairs, Health Services, Municipal Courts, Probation, Superior Court, and Treasurer-Tax Collector, to name a few. The diversity of experience and skills staff members bring to Community and Senior Services Office of Ombudsman is an essential component to being an Ombudsman, helping the community.
Staff are involved in one or more of the following organizations:
• International Ombudsman Association (IOA)
• United States Ombudsman Association (USOA)
• National Association of Civilian Oversight of Law Enforcement (NACOLE)
• American Bar Association (ABA)
• Association for Conflict Resolution (ACR)
• American Jail Association (AJA)
• American Management Association (AMA)
• American Society for Public Administration (ASPA)
• California Association for Equal Rights Professionals (CAERP)
• National Association of Hispanics in Criminal Justice (NOHCJ)